Sep 03
How to monetize a mobile service?
The last two weeks of August I was on holiday in my home town Amsterdam. As I can’t sit still for a minute, never mind two weeks, I helped Edial Dekker, a friend, with a business plan for his mobile startup MapTheGap. He is currently participating in a startup competition by Vodafone and just today, he made it to the last six startups in the race to win 100,000 euro of investment money! Hopefully partially thanks to my mobile marketing advice. It inspired me to write this post.
I think one of the most common mistakes startups make is choosing the sell out strategy. They hope to make their service so appealing that a big player has no choice but to acquire them. What if that’s not happening? Well, then you run out of money sooner or later, go bankrupt, and your startup has stayed a startup forever. In these times of economic slowdown it seems a pretty risky strategy.
Another classic example of a failing strategy is to start with a pro account right away. So you’re launching a new service, but you prevent your very first users to use the full functionalities of your service? Since the first phase is mostly about convincing people to actually use your service, this will rather lead to frustrated users than to money in the bank. Besides, a lot has been written and told about everything becoming free anyway.
So, what would be viable business plans to make your mobile service profitable? I summed up three business strategies, which do not exclude each other, to earn money with a mobile service.
- Advertising - Very obvious, but still a lot of startups think of it as the a-word. They are too afraid to upset their userbase. But aren’t we all still watching tv and reading newspapers? Advertising doesn’t bother people as long as it doesn’t interfere with the usability of your service. Besides, the techniques to target ads on specific characteristics of your users and their location are pretty advanced, so your users might even think of the ads as helpful.
- White labeling - A white label product or service is a product or service produced by one company and rebranded by another company to make it appear as it’s theirs. In terms of a mobile service it means that you license the technique of your service to another company for a fixed fee, so they can rebrand your service as their own at an event (fair, release party etc.), offer it to their customers or on a bunch of other occasions.
- Licensing - By far the best way to grow a big audience, which obviously boosts your advertising sales, is to get your service preloaded on people’s phone. So your service is on their phone before they have even thought about buying it. This is hard, you’ll need to speak to phone manufacturers and they’ll need approval of the operators who sell their phones, but will certainly mean a big breakthrough for your service. Since the rise of the mobile internet most manufacturers also have a ‘Downloads’ application preloaded, but the downloadable content within this application isn’t preloaded but can be changed at any moment. If you manage to get your service in there, every user of a phone of that particular manufacturer, looks at your service as soon as they want to download something. One of the most succesful examples of this is the App Store on all the iPhones. The other side is that the operator or manufacturer will demand a share of your advertising revenue, but it’ll be worth every penny.
Although according to Michael Arrington revenue models aren’t really web2.0, I’d advise you to be ahead of the pack and think of a way to monetize your service instead of waiting for demanding investors (like Mike himself, what a coincidence) to come along buying shares you could have sold ten times higher.








September 4th, 2008 at 8:48 am
Great post. Thanks again for all the awesome advices you have give us the the last weeks. At the moment, we are preparing for the Picnic presentation September the 26th. We will be in touch soon!
September 4th, 2008 at 9:56 am
@Edial can’t wait to see your startup become reality, the more I think of it the more I realize I need it. And I’m sure the jury will think the same way!